A new operating model for cloud: capacity scales with context, not headcount
The engine that runs your cloud operations resolves incidents and clears the backlog directly.
Proven on your infra before you commit
Your MSP contract wasn't built for a world where software fixes incidents.
Their aggregated SLAs hide the task-level data AI needs, so you can't fix what you can't see. And every incident AI resolves is a billable hour they lose, so they'll never bring it to you.
- 01
Their cost rises when your problem grows
A managed service scales by adding people. More incidents means more engineers, and more engineers means a bigger invoice.
- 02
The knowledge leaves when the people do
The engineer who knows how your systems behave at 3am keeps it in their head. When they leave, you pay to rebuild what you already had.
- 03
You absorb the annual increase
Inflation, scope creep and margin protection all reach you as a price rise.
Outcomes from Production
~90%
Incidents auto-resolved
Episodes closed without human touch. Your team sees what matters; the engine handles the rest.
93%
First-line work resolved
220 tickets/month, fully autonomous. Senior engineers reclaimed for architecture and roadmap.
9-min
MTTR, down from 2 hours
Below SLA targets, consistently. On-call rotation stops being a punishment.
50%+
Ops cost reduction
Savings scale with your estate, optimised continuously. Budget freed for the work that builds the business.
Faster to resolve, safer to run, cheaper to operate.
Faster
Nothing waits in a queue
Incidents are resolved as they appear instead of waiting for someone to pick up the ticket. Nobody gets paged for repetitive work.
Safer
Open risk gets closed, not queued
Security findings and misconfigurations are fixed as they surface rather than waiting for the next quarterly review. Nothing sits open because nobody had time.
Cheaper
Cost tracks your estate, not your tickets
You pay for the estate, not the activity inside it. More incidents no longer means a bigger invoice at month end.
A validated result on your own estate, before your next contract decision
- Prove it in 8 weeks.
- We prove it in your environment, with your data, before you commit to anything.
- Four phases. One non-production account, read-only to start, alongside your incumbent.
Ready to see the alternative before you renew?
Everything procurement and security ask before a renewal decision
Your data never leaves your environment. EU region, in-tenant inference, zero egress. Your team stays in control of every guardrail.
01
Runs in your cloud account
The engine deploys inside your own environment. AWS or Azure today. No data leaves your account.
02
Default-deny by design
The engine can only do what you allow. Autonomy is earned in stages, read-only first. You decide the allow list, per tenant, per environment.
03
Risk-based execution
Low-risk actions auto-execute. High-risk actions route to your approval. Critical actions wait for review before anything runs. You set the boundary.
04
Every action auditable
Every action recorded with who, what, when, and why. When the auditor asks, the answer is one query away. Not an investigation.
Before you book
What IT leaders ask before the call.
No. The pilot runs alongside your incumbent on one non-production account, read-only to start. Nothing about your current contract or service changes during the pilot.
Yes. Eight weeks, four phases, proven on your own infrastructure before you commit to anything, including before your next contract decision.
You keep the validated result either way. The pilot exists to give you a real, evaluated alternative before your next contract term, not to force a decision.
AWS Premier Partner, Anthropic, NVIDIA, and ISO 27001:2022.
Nothing is replaced. The engine takes the repetitive incidents off the queue. Your engineers stop troubleshooting and start engineering.
Renewal 6 to 18 months out? That's exactly the right window to act.
- 01
Send us the RFI/RFP.
Any MSP tender, managed services, cloud ops, VMware, security operations, helpdesk. Whatever you're putting out.
- 02
We respond in 10 working days.
Plus a comparison your CFO can read in five minutes.
- 03
You compare. Honestly.
If the engine doesn't beat the MSP on cost, speed, or risk, we tell you. No procurement theatre.
Or act earlier: an 8-week pilot, a validated business case, and a phased transition before you're auto-renewed onto the old model. Some customers use the final contract year to move scope to us.